In this lesson, we’ll be looking at how to make and answer work telephone calls.
Prepare for this lesson by taking a look at some common phrases to begin your call:[youtube https://www.youtube.com/watch?v=vjaCjVAy-sE&rel=0&w=320&showinfo=0&end=408]
You’ll need to book a lesson to take part in this lesson.
You’ll receive an activity sheet after the lesson to help review and summarise the lesson.
To write answers on these PDFs: 1) download Adobe Acrobat Reader DC, 2) Tools -> Fill & Sign.
Let’s practice our writing.
Write a short telephone conversation between you and a work mate / client.[symple_column size=”one-half” position=”first” fade_in=”false”]
We’ll start our next lesson by looking over what you have written.