What works in one language doesn't always work in another. This is especially true when it comes to writing English emails (or letters). Read on to discover how to start and end your professional emails in English.
Let's start with the greeting. Do we write 'hello', 'hi', 'dear', or something else?
It all depends on who you're writing to and how formal your communication needs to be. Just as when speaking to someone in person, you'll write more formally with people you don't know very well and more casually with people you have a close relationship with.
Here's a very simple guide:
Group A includes greetings for people whose names you don't know, where:
In Group B, we know the person's surname (family name) and possibly also their first (given) name.
This kind of greeting is suitable for many situations, such as writing to clients, customers or business associates, especially if we don't meet or contact them frequently.
Group C and Group D greetings become more likely as our relationship gets closer with the person we're writing to.
While it's important to start your email correctly, it's just as important to end your email with the right sign off.
In English, the way you sign off (end your email) also depends on how formal the email is.
Generally, if you're not sure which one to use then go for any sign off from Group B or Group C.
If you're interested in developing your English skills further, you may want to consider taking a course. In our next article, 'What Kind of Course is Right for Me?', we help you understand all of the different options available for you.
Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page.