1. Try answering the questions below.
2. If you have difficulty, watch the video below to check.
You'll need to book a lesson.
You’ll receive an activity sheet after the lesson to help review and summarize the lesson. [To type on PDFs: 1) download Adobe Acrobat Reader DC (free), 2) Tools -> Fill & Sign]
Check your answers
A - Structuring a work email
1. a) greeting
c) supporting statements
e) sign off
B - Common phrases
1. a) Hi Jane,
b) I was hoping you could help me write up the report we were working on.
c) Let me know if you need anything further.
d) Kind regards,
f) Dear Mr. Jones,
g) In answer to your questions:
h) If you have any further questions, please don't hesitate to ask.
i) Best regards,
2. a) Madam
To type answers on PDFs: 1) download Adobe Acrobat Reader DC (free), 2) Tools > Fill & Sign
Write a short telephone conversation between you and a workmate or client.
- Do you know the person calling?
- Why are they calling? (purpose)
- How will they replay?
Email me your telephone conversation and I'll let you know what I think at the start of our next lesson.